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How the Governor and the Mayor Upstaged the US President

After this weekend’s tragic events in Charlottesville, Virginia (where I live), three of our leaders spoke on national television on Saturday afternoon.  Two rose to the occasion; the third did not.  Here’s how the Governor and the Mayor upstaged the US President.  One of the hallmarks of a good leader is how they rise to […]

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What Happens When Companies Don’t Change When They Should?

My leadership training classes often include the topic of organizational change.  This is because change in organizations of all kinds is ubiquitous these days.  All three of the companies by whom I was employed earlier in my career experienced fundamental change.  In all three cases, my team and I helped to carry out that change.  […]

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The Learning and Development Dance

Today’s guest post comes from Denny Coates, Ph.D., CEO of Performance Support Systems and creator of 20/20 Insight and ProStar Coach. Having represented PSS for more than ten years now, I’ve quoted Denny many times over the years on this point: US organizations waste about 80% of their training and development budgets.  That’s because there […]

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What Do the Airlines and Fox News Have in Common?

It’s been an interesting month.  Widely publicized episodes have embarrassed Delta, American, and United Airlines.  All seemed to demonstrate how far the passenger has sunk on their priority list, to about the level of human cargo, rather than customers.  Then, Fox News fired Bill O’Reilly after female FNC employees accused him of sexual harassment.  Several […]

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You Gotta Know When to Call in the Pros

Leadership lessons are abundant; they’re everywhere.  My latest one came from my bathroom sink. It started innocently enough.  The chrome p-trap (the curvy part under the sink) had developed a leak created by corrosion after 33 years of use (the age of the house).  OK; not a problem.  I’ve changed several of those over the […]

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Torture: A Matter of Leadership Ethics

It’s important for all leaders to have a strong sense of leadership ethics.  The Vietnam War  tested mine early on in my leadership career, in a high-stakes environment. I was a prisoner-of-war interrogator during the war.  In fact, I was an Army Military Intelligence officer leading a unit of 12 interrogators and documents examiners, and […]

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How to Clone Your Best Employee

A good article from American Express’ Open Forum with this title inspired me to add another thought. Have a star employee? Wish you had more employees like him or her?  If you’d like to really clone that star employee (well, almost anyway), do this: Sit down with that employee (or employees) and share with them […]

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Leadership Matters

Welcome to the Leadership Matters blog!  This is my first post, so I thought I’d talk about what I hope to accomplish here with you.  Simply put, I hope to have a conversation with you on leadership.  If you’re reading this, chances are that you share my interest in leadership.  Developing leadership in others (and […]

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The Power of Expectations

I was the proudest Dad in Virginia a few years ago when my (then) 25-year-old daughter Megan was awarded her Master’s degree in Higher Education.  She said something that struck me as relevant to those of us who are interested in leadership (Megan was a leadership minor in college herself).  After the graduation ceremony, she […]

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Leaders, It’s OK When Your Best Employees Leave

This article from the Wall street Journal reminded me of a moment earlier in my career when my boss recruited away one of my best employees.  My instinctive reaction was one thing; my more studied reaction a while later was another: leaders, it’s OK when your best employees leave. Maggie was my Administrative Assistant.  She […]

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