Most Boards of Directors struggle a bit with their CEO evaluation process. Typically their process lacks structure, leaving the Board members uneasy about whether or not they have done a good job of this important evaluation.
One of our client’s Board of Directors in 2007 wished to improve their existing process for their CEO evaluation. Their past system involved a Compensation Committee discussion of their CEO’s accomplishment of his annual goals, followed by a discussion of his compensation. Then the Committee made a recommendation to the full Board. The CEO’s annual goals are well-written SMART goals, and numbers measure his success in them.
We proposed using an online survey of Board members to add structure and a qualitative element to the evaluation process. Such a component measures not only the extent to which the CEO accomplished his goals. It also measures how he accomplished them.
We administer the survey entirely online.
We host it on a secure server located outside the client organization. Board members need to simply follow a link and log onto the survey with a user name and password. Then they are able to access the survey and begin providing their feedback. The survey provides both numerical ratings and narrative comment opportunities.
The CEO also self-assesses him/herself.
After the deadline, we compile the anonymous feedback is into a results report like the one below. We provide copies to all Board members and the CEO. In addition, we provide a web conference with both the CEO, and (if desired) with the Board members, on how to read and interpret the results report.
It has been our pleasure to have administered this evaluation for the Board of that particular client company every year since 2007, as well as others.
We invite you to read the sample CEO evaluation report that results from the Board survey. Then contact us to talk further about improving your chief executive’s evaluation process.